Head of project managment office (Customer Service & Project Business) IN UPPER AUSTRIA/Steyr area

placed position
Office: 
Austria
Ref. no.: 
DK7178GH
Field: 
Customer Service
Sector: 
Manufacturing

Responsibilities:

  • Leading a team (20+) in the area of customer service, project management and production planning process, with strategic planning, budgeting,
  • Coordinating all after-sales tasks with the aim to promote a long-term, stable and satisfied customer-supplier relationship,
  • Organizing and continuously improving the interfaces to the sales organization as well as to the operations,
  • Improving service quality and further developing working processes (IT Systems, audits, process optimization, training, documentation)
  • Creating statistics and reporting from the fields of order entry, production planning, scheduling and deadlines monitoring,
  • Contributing to the optimization of existing IT systems in order to improve processing, drafting and production planning,
  • Working on cross-departmental projects and managing them within the department.

Requirements:

  • University or college degree in the faculty of economy or technical,
  • Several years of professional experience, ideally in the field of Customer Service, Project Management (administration, coordination), Supply Chain Management
  • Excellence in people management,
  • Change Management, optimizing and  redefining existing processes,
  • Very good communication and problem solving skills,
  • Strong organizational and planning talent,
  • High level of commitment, resilience and flexible, team spirit,
  • Strong knowledge of MS-Office.

 

The client guarantees payment according to your personal qualifications and experience, but definitively a minimum of gross EUR 3.308,94 monthly based on the Austrian collective agreement.

 

Are you interested in a new challenging task in a successful Business? We look forward to receiving your detailed application, which should be sent by e-mail to office [at] targetexecutivesearch [dot] com.